Feedback ferret can deal with responses and can be drawn from any channel, whether it be a number rating or text answers, this also why their customers gave the answers they did. Feedback ferret can then analyse the data and provide real time text analytics based on the survey answers to tell the company. This can be a range of number rating or text answers. They can either provide or work with existing survey responses. Feedback ferret is based in marlow located on draymans lane following with the postcode sl7 2ff. They are a reliable company to use to provide accurate customer feedback for you.