Click4Assistance is a UK-based software-as-a-service company that provides live chat software to SMEs as well as international corporations on a licensing model. The product includes integrated analytics that can track visitors in real time and `push` chat invitations to website visitors. Business packages include: Lite, Professional and Enterprise. Additional licenses must be purchased for each new user of the software. The company has been working in the industry for over 8 years and has a number of partner companies that act as software resellers. Customers include, Maza, Mercedes, University of Liverpool, Harvey`s Furniture Store, Priory, CitySprint, 1902.com and hundreds more.