For online and offline retailers, Viapost designed a unique and scalable solution to support them in their supply chain strategy. In order to enable them to target the European continent, the company offers consulting services and the implementation of a new logistics strategy. It also handles the transportation and dispatch of goods while ensuring the environmental respect.
In order to allow the reseller to focus on their core business, Viapost takes in charge the customer support management. For this, the company works with a multi-lingual contact center, which is trained to deal with any kind of request. This team can also deal with payments management and returned goods requests. You can get more information about its expertise and services on the website viapost.us.