Destination Paperless- What Every Community Action Agency and Non-Profit Should Know About Going Paperless. This book is base on my over 25 years working with paperless technology and over 15 years working with Community Action Agencies and Non-profits to increase staff productivity. tutorial on how to select and implement an ECM (enterprise content management system). Covers topics such as What is an ECM system, What are the benefits of a paperless system, How to choose the right system, and getting started. It contains several customer success stories and many customer comments and testimonials. If you are looking to go paperless and increase staff productivity, this book is a good place to start. It also includes my 7 ingredients to a successful document management project.